In-person or online, our focus groups provide fertile grounds for idea generation, and service and product evaluations.
Focus Groups
Conversations that convert
In-person or online, our focus groups provide fertile grounds for idea generation, and service and product evaluations.
Get the most from your customers at key stages of your development to capitalise on insights.
In-person or online, we reveal your customers’ innermost thoughts and feelings to provide you with in-depth insights for your decision making process.
We create a safe space for your customers to explore and share.
We observe, collect, and analyse a diverse range of data steams to gain the most comprehensive insights.
Scientifically evidenced Actionable Insights are generated to help you make informed decisions.
At Consumer Insights Lab, we are dedicated to taking your business forward. To achieve this, we offer additional services that can be integrated into our fully customisable insights studies.
To further support your product development, we offer in-house design adjustments as well as trusted design agencies we outsource to for larger design needs.
The iterative design service is a cyclical process of insights generation and design refinement. We start by generating Actionable Insights for your product, then we improve its design based on our design insights. Each new design iteration will be tested and adjusted until we formulate a design with the highest chance of success.
We collect genuine first-reactions to show you how your customers interact with and feel about their online purchases.
Read More
Test your products as they would be in-store. Our state-of-the-art Simulated Reality Lab captures the most true-to-life buyer behaviours to give you the most accurate insights on your customers and product.
Read More